privacy policy

Effective Date: April 1, 2025

At Volo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an online order, make a reservation, or interact with us in any way. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and other details provided when making a reservation, submitting a contact form, or signing up for event updates.
Order Information: Details about your online orders, including food preferences, delivery address, and payment information.
Reservation Details: Date, time, and party size when booking a table through our site or third-party tools.
Device & Usage Information: Your IP address, browser type, and how you navigate our website, which helps us improve your experience.
Communication Preferences: Information on how you prefer to hear from us (emails, texts, etc.).

How We Use Your Information

We use your information to:

Process and confirm your reservations and orders
Provide customer support
Share updates about events, specials, or promotions (if you opt-in)
Improve our website, menu offerings, and overall customer experience
Ensure security and compliance with legal obligations

How We Share Your Information

We never sell your personal information. However, we may share it with:

Trusted service providers who help us with online ordering, reservations, payment processing, and marketing tools
Legal or regulatory authorities if required to comply with the law

All third-party services are required to uphold confidentiality and comply with privacy standards.

Cookies & Tracking

We use cookies and similar technologies to personalize your experience and analyze how our website is used. You can adjust your browser settings to refuse cookies, though it may affect certain site functionalities.

Your Choices

You can:

Opt out of marketing emails by clicking “unsubscribe” at the bottom of any message
Request access to, correction of, or deletion of your personal data by contacting us

Protecting Your Information

We take your privacy seriously. We use industry-standard security measures to protect your data from unauthorized access or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Have questions or concerns about your privacy?
Reach out anytime:
📞 203-266-2107
📍 Visit us in person – 7 Juliano Dr. Oxford, CT 06478

We appreciate your trust in Volo. Whether you’re dining with us, ordering online, or joining an event—we’re committed to protecting your experience every step of the way.